does anybody have any idea how to fix this problem on the kyocera duraxe epic even if there is a passcode on the factory reset. if set a screen lock and then enter the wrong passcode 10 times in a row it automaticly factory resets the phone

    i just bought the Kyocera Duraxe E4830 on ebay and it was listed as unlocked basically all the guy did was deleted the imei number anyone one know how to get to the imei settings
    the imei is programmed at 0 and i want to put it back to the real one on the back of the phone

      it wont activate and i belive thats the reason

      • FlippyLevel 6 - Platinum Elite Member

        • Post #5

        yaak What service are you trying to activate with?

          5 days later

          i tried with a few services
          i just got it back from a phone store that i offered to pay 120 if he switches the imei back and he couldnt

          • FlippyLevel 6 - Platinum Elite Member

            • Post #8
            • Edited

            yaak So you tried putting in an already active AT&T SIM card and it would not work?

              15 days later

              yes
              a phone can not activate with a imei that is 0
              also i believe that there is no way to do it from the phone you have to do it with a program on a pc

                • FlippyLevel 6 - Platinum Elite Member

                  • Post #10
                  • Edited

                  yaak Verizon SIMs work in phones that have not approved IMEI's, if the sim was first activated in a phone with a valid IMEI. Apparently, ATT is tougher than Verizon now...

                    2 months later

                    yaak If u want I can send u a drive link to a app that finds the devices imei (if its still somewhere on the phone) but I'm not sure that's gonna help because if its a blacklisted imei then its not gonna help u
                    Otherwise maybe try resetting the phone because the guy erased part of the system files that's how he hid the imei (I'm thinking that he did it because the imei of the phone was blacklisted) best would be to tell ebay that the guy sold u a phone that's not usable