• Issues with sonim xp3 on Tripletel (Israel)

I just bought an unlocked Sprint sonim xp3 I am currently in Israel and using it on Tripletel service. I feel like it is losing service or having bad reception a lot. The dbm is usually in the high nineties or over a hundred which is pretty bad. I also noticed that it switches from LTE to 3G whenever a call connects. Curious if anyone else has had this issue, and also if anyone has any info on what bands Tripletel uses so I would be able to find a phone that works better.

    Would also greatly appreciate the DP's if any forum members in Israel on Tripletel can post their average dbm inside buildings in Jerusalem and what phone they are using

    anonymousflipphone o.k. but still curious if we can get any data if other phones work better on Tripletel

      19 days later

      The switch from LTE to 3G means that carrier doesn't have VoLTE. Or the device has it butchered to only work on some networks.

      17 days later

      esaphire3 Hi, I spoke to Nati, the owner of Tripletel, he said that some phones (Kyocera cadence, NUU f4L) have issues. Just so you understand how tripletel works: it runs off of 3 services: 1) HotMobile 2) Partner and i think the 3rd is Pelephone. (tripletel changed from golan to hotmobile around spring last year) The phone will hook on to the best signal at your location. Some phones (the Kyocera cadence, for example) are incompatible with Hotmobile, therefore the phone constantly drops the service and tries to switch.

      Nati deals with many clients and knows the service in and out, so the best move is email him the links to a few phones you're considering getting and he'll let you know which ones will work. I've done this in the past and he's always been helpful.

      the email address is [Login to see the link]

      Just so you know I'm using the lg exalt (I know it's hard to get...) and the Alcatel SmartFlip ( which is available GSM unlocked from Amazon here: [Login to see the link]
      Both are working fine....

      Hope this helps.

        @esaphire3# Lg exalt is currently getting 3G 115 dbm in Ramat eshkol (thick cement buildings don't really help get a good signal)

        6 days later

        Got fed up with my sonim and bought a duraxv extreme.... service seems to be working fine