mhrk494 I've seen this issue with the Kyocera duraxv extreme , I haven't seen a solution yet. All other phones work, but it sounds like you're having the same issue with the xp3 plus. As for the ppt key, that's not really a good solution anyway because it's just as if you press the voice access app, but then you have to wait till it stops listening (or say stop listening) and you don't have the option to press and hold because it's not really setting an activation key.