dovi Gratitudetocreator Flippy I also had the same problem with T-Mobile. The problem is that its locked to sprint and they say they cant unlock anything from sprint even though they bought sprint.
FliphoneBochur dovi Sprint has a different number: 1 (888) 211-4727. Call them, ask if you could unlock your phone, and give them the IMEI. More information [Login to see the link]. Hope this helps!
Gratitudetocreator FliphoneBochur dovi it doesn't help, because usually it is bought from a third party seller....
FliphoneBochur Gratitudetocreator Even so, if the IMEI is from them (it's a Sprint phone), no matter who you buy it from, they should be able to unlock it (in most cases).
Gratitudetocreator FliphoneBochur i already tried... they said i need to get some account info from the seller...
FliphoneBochur Gratitudetocreator What do they want you to get? You told them that it was a third-party seller?